
Accessibility Statement
Our commitment to making the Redox Smart Pen website usable by everyone, and how to tell us when it falls short.
Our commitment
Redox Medical Group wants every practitioner and every member of their team to be able to use this website, regardless of ability or the technology they use. We build and test the site against the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA and we treat accessibility as part of the definition of done for every change we publish.
What we have done
- Every page uses a logical heading structure and landmark regions so that screen-reader users can move through it quickly.
- All text meets or exceeds the 4.5:1 contrast ratio required for normal text, including form labels, placeholder text and small print.
- Every interactive control is reachable and operable with a keyboard, and shows a clearly visible focus indicator.
- Form fields have visible labels, announce whether they are required, and report errors in text next to the field they relate to.
- Touch targets are at least 44 by 44 pixels on phones and tablets.
- Pages can be zoomed to 400 percent without loss of content or horizontal scrolling, and text can be resized in the browser.
- Images that convey information carry descriptive alternative text; decorative images are hidden from assistive technology.
- Animation is minimal and respects the operating system's reduced-motion preference.
- Page performance is optimised so that the site remains usable on slower connections and older devices.
Known limitations
The country selector in the telephone field of our access request form is a component supplied by our form provider. It is keyboard operable and announced by screen readers, but its search and list behaviour may differ from a native browser control. If it presents a barrier, you may leave the country at its default and type your number, or contact us using the email address below and we will complete your request for you.
Compatibility
The site is designed to work with current versions of Chrome, Safari, Firefox and Edge on desktop and mobile, and with the screen readers commonly paired with them, including VoiceOver, NVDA, JAWS and TalkBack. Some visual enhancements, such as the styled dropdown menus on desktop, are applied only where the browser supports them; in all other browsers the standard control is shown.
Tell us about a problem
If you have difficulty using any part of this website, or you have a suggestion that would make it easier to use, please email [email protected] with "Accessibility" in the subject line, or call (310) 421-2707. Tell us the page you were on, what you were trying to do, and the browser and assistive technology you were using. We aim to acknowledge every report within two business days and to fix confirmed barriers as quickly as we can.
About this statement
This statement was prepared on September 3, 2026 following an accessibility review of the site that combined automated testing with manual keyboard, zoom and screen-reader checks. We will review it whenever the site changes materially and at least once a year.